One step shouldn’t ruin your shoes.
ProtectMyHeels shields heels and soles from damage.
Our standard shipping time for orders is 1–2 business days. However, the actual delivery time may vary depending on the chosen shipping method and your location. Please note that during peak periods and holidays, delivery times may be longer.
We want you to be completely satisfied with your purchase. If for any reason you are not, you can return any item in its original condition within 14 days of receipt for a full refund or an exchange. Please ensure that products still carry all original tags and are returned in their original packaging. To initiate a return, please visit our “Returns” page and follow the instructions provided there. Be sure to keep your proof of purchase as evidence. Please note: Some exceptions may apply. Detailed information can be found in our full return policy
Yes – your data is safe with us. We place the highest importance on privacy and security. All personal information and payment data are transmitted via an encrypted SSL connection and are therefore protected against unauthorised access. Payments are processed exclusively through secure and verified payment providers. Your payment details are not stored on our servers. For more information, please refer to our privacy policy
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Keep your heels safe from scratches and scuffs – every day